Howto get a Public IP on Vodafone's 3G Network in Australia

Vodafone in Australia offers a pretty good mobile data plan - 5Gb for $39.95 per month. They have recently upped the price to $49.95 p/m.

Unlike 3, vodafone doesn't offer a public IP addresses to their "mobile broadband" customers. Vodafone pitch this as a business product. I don't agree with it, but I can see how you could justify only offering a NAT'd IP address when using your handset to access the internet or maybe even as a tethered modem. Such logic can't be sustained when offering a HSDPA modem as a "mobile broadband" service. If it is mobile "broadband" then it should be similar to a fixed line broadband service.

After discovering VF only offer a handful of gateways for their data customers, I tried finding out about getting a dynamic public IP address.

To cut a long story short, after 4 calls to data support, and about the same to corporate support, I was at a dead end. Consumer data support told me that I needed to talk to Corporate data support, who wouldn't talk to me as I wasn't a corporate customer.

Eventually I gave up and called the TIO, who, as always were great. I then called the Vodafone complaints team who struggled with all the details of broadband, public IPs, gateway IPs, various service acronyms and the terms which I had agreed to.

After a few more phone calls and waits I was finally awarded my dynamic static IP address. They add something to your account to give you access to the full access APN which gives you a public IP and no port restrictions. For the record the APN is "internet", instead of the normal "vfinternet.au", but this won't work unless VF enable it for you. I some how think Vodafone award access as a prize for persistence.

I did a quick check on the vf.au site again tonight and it seems the small print is the same, so if you sign up for the service I think you have good ground for getting a public dynamic IP like I did. It will just take jumping through a few hoops.

Update: The title should have read public not static IP.

Thanks for the tip, I'm

James wrote:

Thanks for the tip, I'm having the same problem with Vodafone Mobile Broadband in the UK right now. Its really frustrating, I need the external IP for a few services I use.

Its driving me crazy, what makes it worst is your sharing an external IP with hundreds of people. It only takes one of them to do a bunch of automated queries on Google then we're all banned. I'm completely sick of it.

Added Wed, 2009-09-02 00:13

The reason they dont

Anonymous wrote:

The reason they dont automatically stick this on is for the customers security - if you connect to the Open Internet via this APN, and someone starts to Ping you ... you get to pay for the privaledge. Admitadly, you have 5GB to waste ... but for those people that go on smaller plans, this could rack up a lot of money. Aditionally, if you go OS and someone tries to hack into you ... you can expect a bill in the $100's

I suspect your issue with gettin gthis APN added was a simple missunderstanding .... after all you clearly say you got a "dynamic static IP address" ... its either dynamic OR static. And as always - when you are not clear with what is required - its hard to provide the right thing.

Added Fri, 2009-09-11 14:37

Static IP for Mobile Broadband.

Anna wrote:

I cannot find anyone to help me set this up.

Added Fri, 2011-07-22 12:15

No longer a VF customer

Dave wrote:

I haven't been a vodafone customer for a long time. I have no idea if this still works or what the process is today.

Added Tue, 2011-08-02 20:16

vodafone

vauxhall wrote:

Any post-paid customer can get access to public IP by using the APN vfinternet.au without hassling them, unlike some other providers....

Added Wed, 2012-05-02 00:57